FAQs

You'll meet with one of our physicians to discuss your health history, concerns, and goals. We'll ensure all your medical records are transferred and develop a personalized healthcare plan.

Your initial visit must be in-person to establish care. After that, follow-up appointments may be conducted by telephone when appropriate.

We're open Monday - Friday 8:30AM - 4:30PM and Saturday 9AM - 2PM, including all statutory holidays. We maintain regular hours even on holidays to ensure continuous care for our community.

Yes! We're actively welcoming new patients and offer efficient registration. Contact us today to join our practice or visit our Become a Patient page to get rostered.

Simply call our clinic, visit us in person, or visit our Become a Patient page to get started. Our staff will guide you through registration and schedule your first appointment. Join our growing family of patients at Welland Family Doctors and Walk In.

We can take care of all your family’s medical needs: Family medicine and walk-in services On-site cardiology clinic and testing lab Specialist referrals such as cardiology, rheumatology and internal medicine Comprehensive health assessments Chronic disease management Preventive care and vaccinations Travel medicine And more! Call the clinic if you have questions about a service we offer.

Yes, we maintain strong partnerships with specialists across various fields. When needed, we can expedite referrals through our established network while coordinating your care within our clinic.

Yes! We offer exceptional access to specialists with our on-site cardiology clinic and internal medicine specialists. Most specialist appointments are available within a week - significantly faster than typical wait times.

We accept OHIP-covered services and provide transparent pricing for non-OHIP services. For out-of-province patients, we assist with healthcare reimbursement via the Out of Province Claim for Physician Services Form. Payment options include cash, debit, Visa, and Mastercard. Contact us for our current price list of non-OHIP services.

Yes! We offer ample free parking both on-site and on-street. Our facility is wheelchair accessible, and our doctors are fluent in English.